Returns & Exchanges
At Japanese Knives, we take pride in the craftsmanship of our blades and want you to be completely satisfied with your purchase. If your knife does not meet your expectations, you may return it in its original, unused condition within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Secure Packaging
Carefully wrap the knife in its original wooden box or protective sleeve and place it in a sturdy shipping carton with ample padding to prevent damage during transit.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking number for your records.
Inspection and Refund
Once our master smiths inspect the returned blade to confirm it is in pristine condition, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing